tag:blogger.com,1999:blog-15437418.post834111075042224873..comments2024-01-05T06:22:43.015+00:00Comments on Rocking Chair Reflections: Ding Dong, DELL.....Lindshttp://www.blogger.com/profile/17141761866483224572noreply@blogger.comBlogger17125tag:blogger.com,1999:blog-15437418.post-61708705979725789682008-08-27T05:42:00.000+01:002008-08-27T05:42:00.000+01:00Oh, such a bummer to hear how many people have had...Oh, such a bummer to hear how many people have had problems with Dell! Mine has been fine and the one time I called customer service, I got a very helpful rep who virtually took over my computer and had my problem fixed immediately. And he wasn't TOO hard to understand....<BR/><BR/>I left an answer to your question in my comments box! (You want a Site Meter, dear!)<BR/><BR/>~JeanneAt A Hen's Pacehttps://www.blogger.com/profile/02244490539003130874noreply@blogger.comtag:blogger.com,1999:blog-15437418.post-46071057946762298302008-08-27T04:57:00.000+01:002008-08-27T04:57:00.000+01:00That is really so sad that David got a defective l...That is really so sad that David got a defective laptop and bad tech support to boot. I can imagine a lot of words for the situation. <BR/><BR/>I'd like to try living without computers--but then I'd miss all my friends who live in mine! :) LOL. <BR/><BR/>Hoping for a good report tomorrow. <BR/><BR/>JulieJoyful Dayshttps://www.blogger.com/profile/10605433538598120854noreply@blogger.comtag:blogger.com,1999:blog-15437418.post-40662219884358474402008-08-25T17:04:00.000+01:002008-08-25T17:04:00.000+01:00Ahh...the joys of life! My sister had a similar e...Ahh...the joys of life! My sister had a similar experience and thus labeled her computer the "D*ell from h*ell." I wish you the best of luck in trying to get it settled out as she had to fight for months.<BR/><BR/>Hope the rest of the week is better.Needled Momhttps://www.blogger.com/profile/07749314475716010490noreply@blogger.comtag:blogger.com,1999:blog-15437418.post-33446483186673860562008-08-25T15:52:00.000+01:002008-08-25T15:52:00.000+01:00So sorry, Linds and David, p**h f**ts as my then 2...So sorry, Linds and David, p**h f**ts as my then 2 year old son used to say. So glad for the birthday outing, though.<BR/>Blessigs, gillieGilliehttps://www.blogger.com/profile/13039155678428883554noreply@blogger.comtag:blogger.com,1999:blog-15437418.post-27061243424655436262008-08-25T10:30:00.000+01:002008-08-25T10:30:00.000+01:00To quote Isabelle's children, very POO indeed!...To quote Isabelle's children, very POO indeed! How do they get away with this? It seems to be quit a common occurence?<BR/>Rissoles, & all that!!meggiehttps://www.blogger.com/profile/00061112627819270427noreply@blogger.comtag:blogger.com,1999:blog-15437418.post-58224976803907112272008-08-25T10:25:00.000+01:002008-08-25T10:25:00.000+01:00I am so with you on the getting someone who speaks...I am so with you on the getting someone who speaks decent English part!!!!!!! It just tires me so to be connected with someone that can barely speak English! It has to be one of my biggest gripes in the world! I so hope your son gets a new computer, sounds like this one is a lemon. I'd hold out for a new one. Good luck to you!!!Midlife Momhttps://www.blogger.com/profile/03531655128417397650noreply@blogger.comtag:blogger.com,1999:blog-15437418.post-34335131867124710502008-08-25T02:18:00.000+01:002008-08-25T02:18:00.000+01:00Linds, My hubbys cousin had the same problem with ...Linds, My hubbys cousin had the same problem with D*ell. But like cars you can get a good one or a lemon. I'm sorry this happened to the both of you. You might have gotten one cheaper at one of your bigger city's. At least with an off brand parts are easier to find.With D*ell you are locked in to buying their parts. That sucks.<BR/> Good luck, I hope they get you a new one. God bless, Donnazztop357https://www.blogger.com/profile/09376345039549578297noreply@blogger.comtag:blogger.com,1999:blog-15437418.post-34390768595276636942008-08-24T21:40:00.000+01:002008-08-24T21:40:00.000+01:00I've had the same problem with DELL and it's so fr...I've had the same problem with DELL and it's so frustrating, I've never bought another of their computers. <BR/><BR/>So sorry you guys had to deal with this.<BR/><BR/>Hugs,<BR/>SandraSandrahttps://www.blogger.com/profile/00448386993712122412noreply@blogger.comtag:blogger.com,1999:blog-15437418.post-82055116446050446062008-08-24T17:49:00.000+01:002008-08-24T17:49:00.000+01:00My brother has had similar problems with Dell. He ...My brother has had similar problems with Dell. He absolutely refuses to talk to anyone who doesn't speak English. They do have a whole customer service staff that is not located in India. You can insist on being connected to someone who speaks better English, but it doesn't necessarily mean they can solve your problem. <BR/>I feel so bad for your son..<BR/>xoSusiehttps://www.blogger.com/profile/00024132046092264711noreply@blogger.comtag:blogger.com,1999:blog-15437418.post-44375084759015781802008-08-24T04:50:00.000+01:002008-08-24T04:50:00.000+01:00I am so sorry! We have Dell both for our PC and m...I am so sorry! We have Dell both for our PC and my laptop, with no problems - and all of our work ones were Dell. But you are right about the customer service - if you don't have any problems, you're okay!<BR/><BR/>I hope it gets resolved soon - or sooner! There's nothing more frustrating to me than dealing with someone in India! Who could not care less about our problems with the product or Dawnhttps://www.blogger.com/profile/14938607712512860569noreply@blogger.comtag:blogger.com,1999:blog-15437418.post-55010097231019461982008-08-23T22:12:00.000+01:002008-08-23T22:12:00.000+01:00How disappointing for David. When I get something...How disappointing for David. When I get something new I just want to have fun with it and an immediate breakdown is not fun. I can understand why he will be wary of losing his work at university. I assume that it was purchased in London which makes it hard to get back to the shop. DH had this experience once with a big box store and they replaced it right away - no questions asked, just Crystalhttps://www.blogger.com/profile/04273314911940422824noreply@blogger.comtag:blogger.com,1999:blog-15437418.post-8348806507357854702008-08-23T17:30:00.000+01:002008-08-23T17:30:00.000+01:00Dear Daaaay-viiid,With a Mum like this on your sid...Dear Daaaay-viiid,<BR/><BR/>With a Mum like this on your side, you can conquer the world!<BR/><BR/>She's put the FEAR OF GOD into this company, so you KNOW the next laptop will be grander than grand. Good things come to those who wait, my friend!<BR/><BR/>And yours is on the way.<BR/><BR/>With love,<BR/><BR/>Some AmericanChrishttps://www.blogger.com/profile/08289638969194601415noreply@blogger.comtag:blogger.com,1999:blog-15437418.post-34708810973711593722008-08-23T16:01:00.000+01:002008-08-23T16:01:00.000+01:00Hmmm....here I was thinking that when I get a lapt...Hmmm....here I was thinking that when I get a laptop I wanted a Dell...now you've made me second-guess that! <BR/><BR/>Not because of the trouble with the computer, but because of the poor service. Everybody has a problem with their products sooner or later - it's the customer service that keeps them and brings them back or loses them business and repeat customers.<BR/><BR/>Hoping and praying Diane@Diane's Placehttps://www.blogger.com/profile/10919687116633720697noreply@blogger.comtag:blogger.com,1999:blog-15437418.post-22427752690581541052008-08-23T15:23:00.000+01:002008-08-23T15:23:00.000+01:00Dell? Say no more. I have a Dell and would you bel...Dell? Say no more. I have a Dell and would you believe that TWO showed up at my door? Two and I was charged for two (I had ordered one) and no amount of trying to straighten it around worked until I sent a letter to the President of Dell along with a courtesy copy to the Better Business Bureau. I actually think that a Dell computer is a pretty good one, but the technical support and customer Veehttps://www.blogger.com/profile/00618654361869856894noreply@blogger.comtag:blogger.com,1999:blog-15437418.post-4774611711530020452008-08-23T15:20:00.000+01:002008-08-23T15:20:00.000+01:00Oh I can so totally relate to the frustration of d...Oh I can so totally relate to the frustration of dealing with that particular computer company! (and any other one that outsources work without requiring its employees to speak good clear English). I hope that you are able to get things working correctly and soon. <BR/><BR/>Have a blessed day.Edithhttps://www.blogger.com/profile/11904025280425788514noreply@blogger.comtag:blogger.com,1999:blog-15437418.post-3711269184348337472008-08-23T15:15:00.000+01:002008-08-23T15:15:00.000+01:00What a lovely brother Andrew is, isn't he?You do k...What a lovely brother Andrew is, isn't he?<BR/><BR/>You do know that his contract is with the shop where he bought it, don't you? Not with the firm who made it? So you can insist on a refund from the shop.<BR/><BR/>But yes. Very poo, as my children sometimes, inelegantly, say. You can tell the influence of their English teacher mother, can't you? Articulate, might be the word. Or not. <BR/><BR/>Pam https://www.blogger.com/profile/12641269043817163165noreply@blogger.comtag:blogger.com,1999:blog-15437418.post-1466687074560384632008-08-23T13:07:00.000+01:002008-08-23T13:07:00.000+01:00Boy! I really hope that they bring you another lap...Boy! I really hope that they bring you another laptop, one that has a little more than bells and whistles - one that actually works - more than works - works brilliantly!! What's more if they know what's good for them it had better be gold plated.<BR/><BR/>By the way - I did insert a few adjectives. You tell David that lots and lots of good is on its way.<BR/><BR/>BlessingsMaryhttps://www.blogger.com/profile/08554795764385592179noreply@blogger.com