Dell didn't call back this morning as promised.
I made a call at 1pm to India, and was put through 5 different departments before someone called Kumar put the phone down in the middle of our conversation.
I called the Dell service number the tech left me. Twice. Before someone did what they promised to do, and emailed details of the tech's visit to a manager and asked for immediate call back.
Dell finally called back as I was leaving for the hospital. "I just want to make sure you are happy with everything" .........WHAT??????? I don't think so. A manager is calling back this evening.
My friend's car expired. The friend who was taking me to the hospital. So I had to call everyone I knew before I found someone at home and free to drive me. I came within a second of driving myself.
Stopped at clinic to collect MRI. "I have no record of your request" said the woman. Check. Ooops here it is she said 5 mins later.
The 12 year old registrar..... (he looked 12) well...... there is medial ligament damage and cartilage damage, and .....
Can I drive? - well that depends
Can I work ? - well that depends
Why does it hurt so much? - maybe it is the inflammation
Why is it so swollen? - maybe it is the inflammation
Why is it such an odd shape? - maybe it is the swelling from the inflammation
What do I do now? - take some anti-inflammatories. Come back in 4 weeks.
Give me strength. I don't know why I bothered. I am now going to heal myself, I have decided. I can't walk far, I can't climb steps easily. But I am going to find out how to fix it. If it has to be physio, then I will do it. Rest? Ditto.
Oh heavens - what a day. I am totally exhausted, and I still have another Dell call to deal with.
If it ever materialises.